We want you to love what you ordered! If you’re not fully satisfied, we’re here to help.
Return/Exchange Window
You can request a return or exchange within 7 days of receiving your order.
How to Submit a Request
To make the process smooth, please follow these simple steps:
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- Submit Return/Exchange Request
- Share the following:
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- A clear image of the product and the shipping label (bill)
- An unboxing video for quality verification
Refund & Exchange Process
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- Refunds or exchanges are processed only after the returned item is received and verified by our team.
- A Rs. 150 deduction will be applied to cover shipping charges.
- In case of an exchange, the deduction applies to the replacement product.
Important Notes
Return and Refund policy will not be valid for the below reasons:
- If you don’t have Unboxing Video from starting to end.
- if you don’t Email or WhatsApp us your full video for any Claim within 2 days after product delivered.
- No refund or exchange will be issued if the item fails the quality check.
- User can not return any used product.
- Goods once sold can not be returned or exchanged without a valid reason.
- Customised Products are not Subject to Return at any Cost.
- Once the product is received we will dispatch your product on the same day. It is highly recommended to make a full unboxing video of the product. Inform us immediately when you receive any defected or damaged goods when you receive it.